Cancellation policy

Subscription Cancellation Policy

You can pause, skip or cancel your FIIPY Filter Plan subscription at any time, with no cancellation fees. To make a change, log in to your customer account and manage your subscription, or email contact.fiipy@gmail.com with your order number.

Changes must be made before your next scheduled renewal. Orders that have already been processed or shipped cannot be cancelled, but you can cancel all future deliveries at any time. Your Filter Plan is billed $34.99 every 6 months until you cancel, plus shipping according to our Shipping Policy.

If you were charged after cancelling, contact us and we will review your request and provide an appropriate resolution.